In 2010, customer service makes a big comeback. It becomes the new marketing. Forget about paying lip service to offering “great customer service”. Let go all of those “the customer is always right” myths. It’s time to offer outstanding customer service only because it makes economic sense for your small business. It is the only […]
Author Archive | CDS
10 Tips for Saving Your Life From Your Business
Your business or your life? The nagging question comes up a lot. Recently I saw this startling statement: Maximizing your chance for success means sacrificing health and family. That was in this post by Jason Cohen on VentureBeat. He’s serious. He quotes Mark Cuban and one other successful entrepreneur. He says you can’t get it […]
5 Vicious Lies about Being an Entrepreneur
I grew up working in my parents’ animal hospital. And I vividly remember the day my dad turned to me in frustration and said, “You know, they taught me how to be a terrific doctor in vet school, but didn’t teach me anything about running my own clinic!” Let’s face it, most entrepreneurs—myself included—start out […]