Email Account User Guide

 Checking email in a web browser:

• navigate to yourdomain.com/webmail
• login with the username and password that was sent to you by email
• check mail by using horde, roundcube, or squirrelmail (we recommend roundcube)

Setting up an email client (Outlook, MacMail, etc.):

• Automatic configuration scripts are available for setting up some mail clients. To see if one is available for your desired email program, login to yourdomain.com/webmail -> Configure mail client
• POP/IMAP account settings for configuring manually can be found, or you can download the apps there to automatically configure your account
• Manual settings (replace yourdomain.com with the actual domain for your email address):
  • username: your full email address
  • password: use the password sent to you by email
  • incoming server: mail.yourdomain.com, port 993
  • outgoing server: mail.yourdomain.com, port 465

Sending and Receiving Email using Gmail:

1. Open your personal Gmail account.
2. Click the gear in the top right > Settings
3. Select the Accounts and Import tab.
4. In the Check mail from other accounts (using POP3) section, click Add a POP3 mailaccount you own.
5. Enter the full email address of your additional account, and password
6. Now you have a few options to choose from. Here’s our recommended settings:
   • Leave a copy of retrieved messages on the server – Check the box. Otherwise the emails in your other account will be deleted and you’ll only be able to access them in Gmail.
   • Always use a secure connection (SSL) when retrieving mail – Keep checked.
   • Label incoming messages – Check the box if you’d like to easily see which emails in your inbox came from this account.
   • Archive incoming messages – Don’t check. Only check if you don’t want to see new messages from the other account in your inbox.
7. Click Add Account. If you get an error message while getting set up, click the Show error details link to find out more about what’s not working.
8. Once your account has been added successfully, you’ll be asked if you want to be able to send mail as this address. This lets you compose messages in Gmail, but have them appear to be sent from your other email account.

Other Settings and Options available after logging in to webmail:

Change Password

• Follow instructions above for “Checking email in a web browser” to log into your account.
• Note: if your account logs in directly to the inbox, click the “Webmail Home” link on the left of the dashboard, right below Settings.
• Click on your email address drop-down on the top right of the screen.
• Click on Passwords and Security.
• Update password.

Setting up email forwarding:

• Follow instructions above for “Checking email in a web browser” to log into your account.
• Note: if your account logs in directly to the inbox, click the “Webmail Home” link on the left of the dashboard, right below Settings.
• Click on your email address drop-down on the top right of the screen.
• Click on Forwarders.
• Click on Add Forwarders and follow the setup instructions.

Setting up email filters:

• Follow instructions above for “Checking email in a web browser” to log into your account.
• Note: if your account logs in directly to the inbox, click the “Webmail Home” link on the left of the dashboard, right below Settings.
• Click on your email address drop-down on the top right of the screen.
• Click on Email Filters.
• Click on Add Filters and follow the setup instructions.

Please contact us if you have questions about your account, or if you would like assistance with setup.