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Proof Approval

Thank you for your order! We are very thankful for your business and strive to make you a happy customer. This approval process should eliminate any errors prior to production, ensuring that your projects will turn out as perfectly as you imagine! We need approval before we proceed with production. Terms & Conditions are below.

TERMS & CONDITIONS

1. ORDER APPROVAL

Customer is fully responsible for final proof and layout approval prior to the printing process.

Concept Design Studios is not liable for errors in a final product caused by any of the following reasons: misspelling, grammar, punctuation, wrong design approval, or wrong color approval.

Please check the PDF file carefully to make sure all the content is correct – both the type and graphic elements. It is your responsibility to look over this proof for any typographic or content errors. Approving this job assures us that everything is accurate and you will not hold Concept Design Studios responsible for any errors. If you have any questions or problems let us know as soon as possible by calling us at 406.219.0066. If you are having problems viewing or opening the file you may need to download the most recent version of Adobe Acrobat Reader from here… http://www.adobe.com/products/acrobat/readstep2.html 

Please also note that colors vary between monitors and printers – the color you see on your monitor or printer may not be exactly the same as the color that is printed on our press. If precise color-matching is critical to your job, then we highly recommend a press-printed proof. Otherwise, we cannot guarantee colors will be accurate.

Copyright Disclaimer – please read carefully. By authorizing us to proceed into production, you acknowledge that you have read and understood the following statement:

“Customer warrants that any artwork, logos, design elements, graphics, text, or other components that it has submitted to Concept Design Studios for printing (the “Materials”) do not infringe on the intellectual property rights, including copyright and trademark rights, of any third party. Customer agrees to indemnify Concept Design Studios, LLP. and hold it harmless as to any claims, damages, losses and expenses, including attorney’s fees, arising out of or resulting from claims that the Materials infringe on the intellectual property rights of third parties.” 

 

2. PAYMENT

Upon receiving your proof approval, a down-payment (or a specified agreement) must be made before your order will be processed on all orders. There will be no exceptions. If you have a specific deadline, please pay promptly, as we will not be held responsible for late orders if the payment has not been received in a timely fashion.

 

3. ORDER CANCELLATION, RETURNS & REFUNDS

Once the order has been placed, no refunds will be issued.

Since each order is unique to the customer and has no resale value, ALL SALES ARE FINAL.  If we verify that we were responsible for any print quality error, we will reprint the order.  No refunds or credit.

If there is a defect with your product, you are responsible for notifying Concept Design Studios within 5 business days of receiving your order.  In order for us to replace your order, you must return 100% of the defective product to us within 15 days.

All charges related to expedited printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.  All orders that are being returned must be shipped at customer’s own expense.