Thank you for your order! We are very thankful for your business and strive to make you a happy customer. This approval process should eliminate any errors prior to production, ensuring that your projects will turn out as perfectly as you imagine! We need approval before we proceed with production. Terms & Conditions are below.
TERMS & CONDITIONS
1. ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process.
Concept Design Studios is not liable for errors in a final product caused by any of the following reasons: misspelling, grammar, punctuation, wrong design approval, or wrong color approval.
By approving this job, you are verifying that the spelling and content of your order are correct, and that you are satisfied with the design and layout. You also accept that your document will print EXACTLY as it appears in the proof, and that you cannot make any changes once the order is placed without incurring additional charges and processing time.
2. ORDER CANCELLATION, RETURNS & REFUNDS
Once the order has been placed, no refunds will be issued.
Since each order is unique to the customer and has no resale value, ALL SALES ARE FINAL. If we verify that we were responsible for any error, we will reprint the order. No refunds or credit.
If there is a defect with your product, you are responsible for notifying Concept Design Studios within 5 business days of receiving your order. In order for us to replace your order, you must return 100% of the defective product to us within 15 days.
All charges related to expedited printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped at customer’s own expense.
Upon receiving your proof approval, a down-payment (or a specified agreement) must be made before your order will be processed on all orders.